Customer Satisfaction Survey
Listening to customers has always been important to us. Your feedback will help us better serve people like you!
How long have you been a customer of James Carboni Plumbing & Heating *
Which of the following services have you had from James Carboni Plumbing & Heating before? (Please select all the apply). *
Required
Overall, how satisfied are you with James Carboni Plumbing & Heating? *
Extremely unsatisfied
Extremely satisfied
What examples, if any, influenced the previous answer?
Your answer
How well do your services meet your needs? *
Not at all
Extremely Well
What examples, if any, influenced the previous answer?
Your answer
How would you rate the quality of our products? *
Very low quality
Very high quality
How would you rate the value for money of our products? *
Poor
Excellent
How responsive do you feel we have been to your questions or concerns? *
Not at all
Extremely Responsive
What examples, if any, influenced the previous answer?
Your answer
How likely are you to refer us to others? *
Not likely
Very likely
Do you have any other comments, questions or concerns? *
Your answer
What is your age bracket? *
Gender? *
Preferred method of contact? *
Preferred method of receiving invoices, statements, etc.? *
If you would like to leave your information for us to update your account, please feel free to do so below. (This is an option, not required. If you would rather be anonymous, please skip this).
Your answer
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google.