An investigation of The Quality of Customer Service Provided To Patients at Tan Tock Seng Hospital

Our IRS research is to determine the quality of customer service offered at Tan Tock Seng Hospital which is subjected to the staff and patients at Tan Tock Seng Hospital. With our research conducted, it will help Tan Tock Seng Hospital improve on the quality of its existing customer service. With that, patients can have greater confidence in its medical services and will feel encouraged to patronise the hospital. This can also help to increase the loyal patients or customers. With the help of our research, we can view the various points of views from the patients or patrons that visit Tan Tock Seng Hospital.
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