Refund & Credit Request Form
Refunds and Credit requests will be processed within 5 business days

Once a donation is made for participation in an Exam Aid session, refunds will be provided only in the extenuating circumstances described below.
● Unsatisfied Customer: If a student is unsatisfied with an Exam Aid session, they can submit a donation refund request directly to Head Office using the form below
● Cancelled Session: If a Chapter needs to cancel a scheduled Exam Aid session due to extenuating circumstances, all attendees will receive back their refund

In all other cases, a credit may be provided towards a future Exam Aid session.

SOS is a registered charity, led by student volunteers, with all proceeds from Exam Aids going to support SOS' charitable mandate supporting the global right to education.
Your Name *
Your answer
Your Email *
Your answer
What University Do You Attend? *
Your Order Number *
Please refer to your original confirmation email to find your order # (a four digit code)
Your answer
Are you seeking a refund or credit? *
For What Course Are You Seeking a Refund/ Credit? (please provide Course Name and Course code) *
Your answer
What is Your Reason for Seeking a Refund/ Credit? *
Additional information about your refund/ credit request
Please provide the specific details of why you are seeking a refund
Your answer
What was your method of payment *
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