Survey on Online Application for LLDA Clearance
The LLDA permitting service has now shifted to online application particularly for our LLDA Clearance. We would like to know your feedback about using this service as to the convenience and benefits it has brought you in terms of time, effort, convenience and satisfaction.
Your response to this survey will be much considered in the further improvement of our service as we are committed of serving you at you utmost comfort. This is only a short survey that will only take a few minutes of your time.
Your responses will be kept confidential.
Thank you very much.
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Q1. How long have you been a client of LLDA?
This is my first time
Less than six months
Six months to a year
1 -2 years
3 or more years
Q2. In a scale of 1 to 5, how would you rate the convenience our online application has provided you?
Q3. What benefits and convenience did you experience using our online application as compared to personal application?
Time and Effort
Save travel time, shorter application process time
Provided time for other important matter and concerns
Health, safety and convenience
Free of stress
Health Risk Avoided due to pollution or contamination to Covid 19, traffic, etc.
Convenience of staying at home or office to file application without the hassle of travel to the LLDA
Transportation-related problems prevented
Limited public transport
Toll fee / parking fee
Fuel / gasoline cost / car maintenance
Q4. Along with the benefits and convenience this online service has provided you, will you be willing to pay a fee at a reasonable cost?
Q5. If yes, are you willing to pay for the convenience offered by this online application of Php900?
No, (Please proceed to Q5.1)
Q5.1. If No, how much are will to pay?
Q6. In a scale of 1 to 5, how likely is it that you would recommend this service to a friend or colleague?
1 (Not at all likely)
5 (Extremely likely)
Q7. How valuable is this kind of service in this current situation (Corona Virus Pandemic)?
Not so valuable
Not valuable at all
Q8. Do you find this service still valuable after the pandemic?
Q9. Overall, are you satisfied or dissatisfied with the Online Service System for LLDA Clearance Application?
Neither satisfied nor dissatisfied
Q10. Do you have any other comment, question, or concern that you think LLDA should do to further improve its services to the stakeholders?
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This form was created inside of Department of Information and Communications Technology.