New Standardized AWB- Rejection of A6 AWB (1 Copy)
With the new Standardized AWBs in A6 size (1 copy required), we understand that you are facing some difficulties with the branches rejecting the new AWBs. Please help us identify the problematic branches and we will bring it up to the 3PL management to improve on this. Thank you and apologies for the inconveniences.
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Which 3PL are you facing this issue with? *
Which 3PL branch is rejecting your AWBs? *
When did you try to ship with the new AWBs? *
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Did you try to drop off or pickup?
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Why are they rejecting? *
Required
Did you show the courier the memos from 3PL? *
The memos can be found at the bottom of this SEH article: https://seller.shopee.com.my/edu/article/1356
Please give us more details on the PIC/Courier name, Counter Number or any contact information of whom you have encountered the issue with. *
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