Tessmunster.com / Tessholliday.com missing order report

If you have ordered merchandise from tessmunster.com or tessholliday.com and have not received it, please fill out this form and a customer service representative will reach you within 3 business days (please give us more time during holidays) to collect additional information about your order. We are happy to replace your lost order or provide a full refund, however, we will require proof of payment. Please locate your original Paypal transaction and screen shot it, or find your original payment email in preparation to forward either of these items to us. Thank you for your patience, and we truly apologize if you've been waiting a long time for your order.
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