Happy Hills Farm 2021 Summer CSA Membership + Agreement Form
Thank you for your interest in participating in our 2021 CSA program!
We are really excited for a great year ahead, and are really happy to have you be a part of it.

Please carefully read the Membership Guidelines and Program Details below prior to agreeing to and signing this form.

If you have any questions about the program or the upcoming growing season please reach out, we would love to hear from you.

Sincerely,
Dan + Miche
Happy Hills Farm
2302'eh' Happy Valley Road
PO Box 2166, Rossland BC V0G1Y0
grow@happyhillsfarm.ca
250.231.1828
www.happyhillsfarm.ca // www.flourishmicrofarm.com
2021 Summer CSA Membership Guidelines
*COST, DATES + SCHEDULE*
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FULL SHARE | $600 | 18 WEEKS
Starts Thursday/Saturday JUNE 17/19 and ends Thursday/Saturday OCTOBER 14/16
~ 2020 returning summer CSA members fee $590

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HALF SHARE | $350 | 9 WEEKS
Starts Thursday/Saturday JUNE 24/26 *biweekly* until Thursday/Saturday OCTOBER 14/16
~ 2020 returning summer CSA members fee $340

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CSA UNBOXED | $50 - $500 | JUNE 17 - OCTOBER 16, 2021
Choose your investment, redeem in farm credit at our Farm Store in Rossland.
Valid for all food products only.

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The average veggie box value is $30-$35/week.
This fluctuates throughout the season with earlier boxes having less items and later season boxes having more items. Early season boxes have loads of fresh greens with a few cold weather crops. Mid season boxes have a wide range of vegetables. Late season boxes have a wide range of summer and fall crops.

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|| NEW this Year ||
We are going to try a self-serve pack-your-own CSA veggie station. Our Farm Store has become very busy, and we are hoping this new method will help everyone experience a more efficient check out time. We will explain it all at your first box pickup, but basically we will have a weekly list of what is included in your box and a station with all of that weeks vegetables ready to go. SImply read the list and take the appropriate number of veggies to fill your box for that week. We have mimicked this style of CSA pickup from dear farmer friends of ours who tell us it is a smooth and efficient system. We are excited to try it!

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2020 returning summer CSA members receive a $10 discount because you received your Happy Hills shopping bags last year. New CSA members have a $10 fee included in your share cost, and you will receive 2 Happy Hills shopping bags at your first box pickup that will be used to pack your weekly boxes.

Each week you come to pick up your veggie boxes bring one or two shopping bags with you to pack your produce.

UNBOXED members can add $10 to your investment and receive 2 bags.

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All CSA members will also receive our annual digital recipe book chock full of delicious recipes to enjoy all year long! This recipe book has been growing over the past 4 years - each growing season we add more of our favourite recipes. Its a big hit!

AND.... we will be hosting our 2nd annual Harvest Celebration in September, which is an exclusive event for our CSA Members and it gives us an opportunity to show you around the farm, answer questions and share some good food with you! We missed this event in 2020 because we were thrown off by Covid. But we have talked about this a lot and have come up with ways for us to counter the Covid restrictions and still offer this super fun and exciting event to our CSA members. Stay tuned for full details later in the season!

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|| Zero Plastic Option ||
Unfortunately we have suspended our zero-waste packaging options until Covid goes away. That said, we understand that packaging is a concern for everyone - it is for us to. We hate it actually! So it is our promise to you that we will do our best to limit our packaging as much as possible. We also invest a great deal of time into finding the most environmentally friendly packaging options when we do need to use it. We are trying our best and we are committed to continual improvement.

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|| PAYMENT||
Payments can be made by etransfer, cash or cheque. If you need to use a credit card, this is possible as well but we do charge a service fee. See payment options towards the bottom of the sign-up form below.

Early Bird --> Everyone who signs-up and pays in FULL by FEBRUARY 10th will receive a fresh, edible thank you delivered to their door at the end of February!! <<<

All payments in full need to be made by February 28th, 2021.


*PICK-UP LOCATION*
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At this time the Rossland farmers' market is still not running this year, so veggie box pickup will happen at our Farm Store:

PICK-UP OPTIONS:
Thursday's | 2:00 - 6:00 PM

Saturday's | 10:00 - 4:00 PM

Our Farm Store is located at our farm in Happy Valley.
Our address is 2302'eh' Happy Valley Road.


CSA UNBOXED Members can use their farm credit at our Farm Store (which is open Thursday through Sunday).
The value that you invest into your member share is returned to you as farm credit. This means you don't need to bring money to shop! We track your purchases and give you a remaining balance - so easy and convenient. This CSA option is designed for those who want to support our farm through a pre-season investment, but want more flexibility to shop when they want, for whatever they want. It's important to note that this CSA program option has a deadline to use your credit, and it follows the schedule of the box program option. ALL BALANCES MUST BE REDEEMED BY THURSDAY OCTOBER 16th.
Balances remaining after this date will not be transferred or carried forward.


*ITEM EXCHANGE POLICY*
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We understand that not everyone likes to eat every single vegetable. While one of the purposes of the CSA box program is to introduce participants to new vegetables and encourage participants to eat a wide range of vegetables, we do appreciate that on occasion you just might not like something. Please let us know in advance if there is a particular vegetable that you do not wish to receive and we will do our best to accommodate this. That said, we will determine on a case by case basis which requests are manageable, and this may result in not all requests being approved. CSA programs are meant to facilitate seasonal diets in participants, and it is the nature of this program that you will see a shift in vegetable availability throughout the season.


*BOX HOLDS // MISSED PICK-UPS*
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You are always welcome to have someone else pick-up your box for you.
Please let us know in advance, either by email or text, who we should be expecting to pick up your box.

If you miss your pick-up time and we do not hear from you by the end of your pick-up window your box items will be donated to the food bank or a family in need, at our discretion.

If you cannot make the pick-up time and you do connect with us prior to the end of your pick-up window, we can make arrangements for you to pick up your box at the farm at another time. It is still best to give us as much notice as possible. It is our preference to ensure you are getting the freshest harvest possible, so if you know you can't make it, we will probably hold off on your harvest.

If you are going away and do not have someone picking up your box for you, you can place your box on hold, so long as you let us know a minimum of 5 days in advance. You will not be receiving a refund for your missed week(s), however, you can request a $30 farm credit for one missed week. We only give one $30 credit per season, even if you miss more than one week (so your best bet is to have a friend grab your missed box(es)!).


*BOX CONTENTS*
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This is always subject to change for a number of different reasons, but this year you will likely see:

VEGETABLES - microgreens, lettuces, spinach, arugula, swiss chard, kale, tatsoi, carrots, beets, parsnips, salad turnips, radish, multiple varieties of tomatoes, cucumbers, leeks, red onions, white onions, green onions, garlic, potatoes, cabbage, broccoli and cauliflower, summer and winter squash, peas, and beans.

HERBS - cress, basil, oregano, sage, tarragon, lavender, rosemary, parsley, cilantro, savory, chives, and thyme...to name a few.

It is important to highlight the seasonality of our produce, and how this affects your box contents:

EARLY boxes (June - Mid July) - expect an abundance of green vegetables (greens, microgreens, green onions, herbs, radish, baby carrots, salad turnips, etc)

MID Summer boxes (July-August) - full range of vegetables and herbs listed above (but no winter squash, parsnips, onions).

LATE boxes (September - October) - full range of vegetables and herbs listed above, plus winter squash, parsnips, onions, and fall roots (storage turnips, rutabega, etc.)

We also have plantings of strawberries and raspberries in the ground (soon to be blueberries, too!) and it is our intention that our CSA customers will receive these fruits before we sell them on our market table (ie. you get first dibs!!).

We are also growing a variety of new veggies for our restaurants and chefs, and any surplus of these may be offered to our CSA box customers. Yay!


*OUR COMMITMENT TO YOU*
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As your farmers, we have a commitment in this relationship, too! We are committed to providing you with an abundant variety of fresh, delicious and nutrient-dense vegetables every week of the season. Although we are not certified organic, we do believe in the principles of organic certification, but we like to think we take it a step even further, a step beyond organic. Simply put, we use absolutely no chemicals whatsoever on our farm - not even those chemicals which are approved for certified organic farming. To us, the most important thing is our soil. We protect our soil. We cherish our soil. We work to regenerate our soil so that we are continuously building nutrient content, mineral content, biodiversity and life in our soil. We also farm by hand. This is a very important principle at Happy Hills - every inch of our soil, every crop, every harvest - its all managed and grown by our hands. This is our way to be fully in tune with the food we are growing and our farm environment. It is these practices which make it so that we can ensure you are getting the highest quality, most nutritious and safest to eat produce possible.
And that, friends, is our commitment to you!

Some other things to note:

Produce Storage - We take care to grow high quality vegetables, so you will find that they stay fresh for a long time! Still, there are some things you can do at home to help ensure your food stays good and fresh until you eat it. You may notice that some things are minimally washed. The reason for this is because most produce, when left unwashed, will stay fresher for longer. At this point we are washing our greens, but even this is just a cool rinse primarily to remove field heat. Please give your items a wash prior to eating (if you like, but there is not necessarily a need!). We will also be sharing tips throughout the growing season for storing your farm fresh produce, so stay tuned to our newsletters during the summer.

Crop Availability and Failure - We grow a large variety of crops throughout the year, but there are certain crops that don't perform well at certain stages in the season. We will always strive to provide a great variety in your weekly box, but please keep in mind that seasonality does come into play and certain items will not always be available. Early summer boxes will contain a lot of greens and will be a bit smaller than the boxes you receive mid-summer and in the fall. Boxes later in the year may surprise you with extras you aren't expecting! You may see less lettuces during the high heat of the summer, because many varieties dislike very hot temperatures. Crop failure is a reality of any farmer. In some instances, we may lose an entire crop due to adverse weather conditions or unexpected events. Participating in our CSA is sharing this risk, and understanding that things like this happen on occasion. Here are three examples that affected our farm in the past three years:

2018 - August was so smokey we saw rarely any sun. The result was we had next to no tomato crop.
2019 - We lost our entire onion crop due to earth worms (go figure!!), cut worms, and too much spring rain.
2020 - We had almost no bean crop! This was due to a very, very wet spring and wacky summertime storms. We had the most intense storm hit us on June 23 that took out a lot of crops and almost our tomato tunnels. We then got hit by the most intense hail storm we have ever seen in Rossland at the end of July that almost destroyed the bean plants that did manage to survive.

We are working hard to combat the crazy weather we have been seeing over the past few years, and we are hoping to have some exciting news to share in early spring about new infrastructure at the farm!


*COMMUNICATION*
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Our primary form of communication with you will be via email. It is very important that we have your correct email address and that you are able receive emails from us! Please check your junk mail box if you are not receiving emails from us - particulary if you use a hotmail email address
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Email is the easiest way for you to reach us at any time as well. If you cannot email us, please send a text to our cell phone. You can phone us, however, you will likely receive our answering machine. We do our best to check our messages regularly, but we prefer for you to email or text if you need to reach us. On very rare occasions, something happens on our end that may affect our pick-up date / time / location. If this happens we will be contacting members by email. As well, periodically throughout the season (usually once per month) we will send updates or announcements, or just a hello to garner some feedback.

If you are trying to reach us, please understand that our work days are very long, typically starting by 5 AM and not ending until 10 PM. We appreciate your patience while you are awaiting an email or text response, or a call back from us.


*REFUNDS OR CANCELLATIONS*
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The purpose of Community Supported Agriculture programs are to join the farmer and eater in a relationship that see's a shared investment, risk and reward - like a partnership! Shall you wish to cancel your membership, we cannot offer a refund at any time. The biggest reason being is that the financial investment we receive from our CSA program is entirely invested into our farm by March 1st.

Our CSA relationships support and sustain our growing season, and in return, our farm supports and sustains you with nutritious, healthy food for the duration of the program. Your investment - and ours, too - is for the entire growing season.

We understand that things come up. If for any reason you are unable to continue with your membership, you are welcome to transfer the remainder of your share to another person. You may do this at any time throughout the season. Please notify us as soon as possible if this is something you wish to do. We may be able to help you find someone who can take over your CSA share!

Similarly, we cannot downgrade a Full Season Share to a Half Season Share. If you wish to upgrade from the Half Season to Full Season Share, this may be possible - please reach out to us to discuss. Thank you for your understanding!


*COMMENTS OR QUESTIONS*
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Periodically we will reach out to our members for feedback, and at the end of the season we will send out a member survey to see what folks liked or didn't like about the program. Throughout the season if you have questions or would like to chat with us please connect with us via email or in person at the farm stand or farmers' market.
NAME: *
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Choose your CSA program option: *
If you chose an UNBOXED SHARE, choose your value, between $50 - $500 (if this doesn't apply to you, enter N/A): *
BOX Members, choose your pick-up DAY *
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MEMBERSHIP AGREEMENT || By adding my name below and submitting this form, I agree to the Happy Hills Farm 2021 CSA Membership Guidelines stated at the top of this form. I understand that a copy of these Guidelines will be emailed to me for my reference. *
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