Customer Satisfaction Survey
At Sprintax we rely on feedback to help us improve our service. If you have a couple of minutes to spare, please assist us by completing our short survey
What Sprintax service(s) did you use? *
Required
Please estimate the time you spent on Sprintax to prepare your tax return or other document(s)? *
Was this your first year to prepare and file taxes in the US? *
Which of the following support features did you use? *
Required
4. Please tell us if you agree or disagree with the following statements (You may skip 5, 6 and 7 if you did not use the live chat, phone or e-mail support features) *
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
1.Sprintax was easy to use
2.The tax preparation instructions (pdf pack) were easy to understand
3.The language used is clear and understandable
4. I am happy with the level of service I received from the Sprintax team
5.My questions were answered quickly
6. The agent was knowledgeable about tax matters
7.The agent was knowleadgeable about Sprintax software
How would you rate your overall satisfaction with Sprintax? *
Would you recommend Sprintax to your friends? *
Please enter any comments/suggestions that you would like to share in the box below
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Your nationality *
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State *
What school do you attend in the US? *
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Your name
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Your email
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