The world is rapidly evolving. Everyday there is a new trend in business and technology. This ever changing environment creates both challenges and opportunities. To leverage these Trends we must first understand what they are and how they affect our business, from the customer experience to the enterprise level.

Through this program you will be able recognize the current trends and opportunities and see how each trend affects customers, employees, processes, business models, and services.

Format: Both online and offline mode
Duration: 1 day
Time: 4 hrs / day
Cost: 2000+taxes / person