Your Bank's Response to COVID-19
We are reaching out to ask for your help in keeping the Missouri banking community informed and sound throughout the current pandemic crisis. Many banks have begun formally making operational changes as a result of pandemic plans, and others are developing new plans/processes as customer behavior changes. As your association, we want to keep you aware of any major trends and developments happening around the state that could impact your business. For that reason, we are asking for you to share with us any changes in operation taking place in your markets. Thank you for your time to complete this.
Bank Name *
Your answer
Person Completing Survey *
Your answer
Email *
Your answer
Do you have nonessential, noncustomer-facing bank employees working from home?
Will you be moving daily bank interactions to drive-thru services?
Are you planning to limit or close branch or lobby access?
Have you discussed implementing travel restrictions for staff members?
Have you made special accommodations for those employees considered higher risk?
Have you had any higher than usual cash withdrawals?
How is your bank working with customers facing financial hardships as a result of COVID-19?
Your answer
How is your bank working with its community as a result of COVID-19?
Your answer
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