Mid-East Region Wastewater Improvement Plan Public Survey

Dear Resident:

We need your help! The Mid-East Commission Council of Governments and project partners (East Carolina University, Environmental Health Depts., Local Governments, NC Dept. of Health and Human Services, NC Division of Water Infrastructure, NC Office of Recovery and Resiliency, UNC Environmental Finance Center, Southeast Rural Community Assistance Project, and Sound Rivers) are developing the Mid-East Region Wastewater Improvement Plan. This plan will provide an overview of all wastewater systems in the region, identify known problems, and recommend a path to move forward with improvements. The plan will include all five Mid-East Region counties and their municipalities, including Beaufort, Bertie, Hertford, Martin, and Pitt Counties. 

No personal information will be gathered as part of this survey. Your input will help us better understand public needs and local priorities regarding the region's wastewater infrastructure. We look forward to your comments. Thank you!

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General
What is your home county and zip code? 
What is the name of your town or community? 
Do you own or rent your home? 

Do you own any residential properties in the region (Beaufort, Bertie, Hertford, Martin, and Pitt Counties) besides your primary home (second/vacation home, rental, etc.)? If yes, what is the zip code, county, and name of the town or community where you own additional property?

Is your home served by community sewer or an on-site septic system for wastewater? (Your home is served by community sewer if you are billed for sewer service on your water bill or separately.)

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If other was selected in previous question, please describe. 
Septic
If you are served by a community sewer system, skip to that section. 

Do you understand what your septic system components are and how your system works? 

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Do you have a pump either before or as part of your septic system? 
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If your septic system does include a pump, do you have a contract with a maintenance provider/operator? 
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What are your concerns about your septic system? (Check all that apply.)

If other was selected in previous question, please describe. 

Are there certain times when you are worried about your septic system failing and how frequently? (Please note that the need to pump your system is considered to be routine maintenance, not a system failure.)

If other was selected in previous question, please describe. 

What indicators do you use to inform you when a septic inspection or pump out is needed? (Check all that apply.)

If other was selected in previous question, please describe. 

On average how often do you regularly maintain your septic system (inspection, pump out, clean filter, etc.)? 

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If other was selected in previous question, please describe. 

How has your septic system been functioning in the last 3-5 years?

Have you ever received financial support for septic system maintenance, repair, or replacement through a grant or low interest loan program? If yes, which program did you use? 

What are your barriers to maintain your septic system (if any)? 

Have you installed or considered an advanced or unconventional septic system? If yes, please describe. 

Sewer
If you have a septic system, skip to the next section (Water Quality)
Which community sewer system are you served by? 

Do you know where to report any potential sewer issues in your neighborhood?

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Have you experienced any sewer related problems in the past 3-5 years? 

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If yes, what was the nature of the problem? (Check all that apply.)

If other was selected in previous question, please describe. 

How often do you experience sewer related issues? 

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Do you have any concerns about the current condition of your community’s sewer system? If yes, what are your concerns? 

How satisfied are you with the overall performance of your community’s sewer system? 

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Water Quality

Do you think that septic and sewer system failures harm water quality in groundwater and nearby surface water (rivers and streams)?

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How would you rate the overall water quality (groundwater and surface water) in your community? 

Flood Resilience

What impacts do you think rising groundwater elevations, more frequent high intensity rainfall events, and more frequent hurricanes and flooding events have on wastewater system function? (Check all that apply.)

If other was selected in previous question, please describe. 
On a scale of 1-5, how significant of a risk do you think flooding currently poses to your community’s wastewater system(s)?
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On a scale of 1-5, how significant of a risk do you think flooding will pose to your community’s wastewater system(s) in the next 20-40 years, given climate change and rising sea levels? 
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Education and Outreach

What is the best format to provide you with educational materials? (Check all that apply.)

Closing
Do you have any other suggestions for the improvement of wastewater systems in the Mid-East Region or in your community?
Please answer the following demographic questions (optional). 
Age
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Gender
Race
Ethnicity
Number of people in household
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What is your approximate annual household income range?

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If you would like to be placed on a list to receive information about the Mid-East Region Wastewater Improvement Plan, please contact Jamie Heath, jheath@mideastcom.org or (252)296-1656.

Thank you for taking the survey!
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