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Emil's Lawns - Customer Service Survey
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* Indicates required question
What is your name?
*
Your answer
What is your email address?
*
Your answer
What's the best number to reach you at?
Your answer
Zip Code
Your answer
How did you hear about us?
*
Craigslist
Paper
Saw a Truck
Yard Signs
Door hangers
Referral
Internet Search
Other:
Required
What factors motivated you to hire us?
*
Recommendation
Professionalism
Price
Convenient/Easy
Saw out work
Staff
Other:
Required
How likely are you to refer our service/company to others?
*
Never
1
2
3
4
5
6
7
8
9
10
Definitely - we've referred you to others already!
What frustrations, problems, or aggravations do we solve for you?
Your answer
What is most important to you about your lawn & garden?
Most Important
Indifferent
Least Important
No weeds in lawn or garden/beds
Overall curb appeal
Having the best lawn on the street
Attention to detail
Use of natural/organic products
Most Important
Indifferent
Least Important
No weeds in lawn or garden/beds
Overall curb appeal
Having the best lawn on the street
Attention to detail
Use of natural/organic products
Clear selection
What is most important to you when hiring a service company?
Most Important
Indifferent
Least Important
Professionalism
Reliability
Ease of communication
Scheduling/On-time appointments
Price
Uniformed Crew
Prompt Billing
Online Payment
Most Important
Indifferent
Least Important
Professionalism
Reliability
Ease of communication
Scheduling/On-time appointments
Price
Uniformed Crew
Prompt Billing
Online Payment
Clear selection
What could we do better for you?
*
Your answer
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