Tech Help with Teens Volunteer Application

Johnston Public Library is seeking volunteers to participate in our new Tech Help with Teens program. Volunteers should be in Grades 9 -12, available at least one Saturday afternoon every month, and have significant experience with computers and related technology. Tech Help with Teens is scheduled to begin in December 2022; volunteers will be asked to attend a training session prior to volunteering. 

Applicants should be available on the following dates from 2-4 pm:

January 7th,
February 4th, 
March 4th, &
April 1st.

Tech Help will Include:

  • Working with
  •  Apple products – iPhone, iPad, Mac, and Apple iOS
  •  Microsoft products – Windows, Android iOS
  •  Kindle, Nook, eReaders, and other tablets
  •  Browsing, searching, and downloading content on the internet
  •  Setting up and using Email including Gmail, Yahoo, Outlook
  •  Password Management 
  •      Google Chrome Password Manager
  •  Cloud Storage
  •      How to Save to Google Drive, Microsoft OneDrive, etc.
  •  Microsoft Office Products
  •      Word, Excel, PowerPoint
  •  First time laptop setup
  • Customer Service
  •  Working with a diverse group of people
  •  Clearly communicating with patrons
  •  Must show a clean and respectable appearance

Training will be provided for all volunteers before the start of the Tech Help with Teens program. In addition to training on the above technology basics, training will include:

  •   How to understand Patron needs
  •   How to find the answer
  •   How to teach the Patron to find resources for future use
  •   Privacy and Confidentiality in the Library

Tech Help with Teens will NOT provide the following assistance:

  •   Troubleshooting Hardware/Software Issues
  •   Physical Repairs
  •   Consumer Product Advice/Internet Shopping Product Suggestions
  •   Malware/Virus Detection and Repair

Any questions regarding the program and/or volunteering can be sent to Stephanie, Public Services Librarian, at

Please fill out the application below to be considered for Tech Help with Teens.

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Full Name *
Address *
Email Address *
Telephone Number *
Grade Level *
Name of School
Parent or Guardian Full Name *
Parent or Guardian Telephone *
Why would you like to volunteer for Tech Help with Teens? *
Have you volunteered with the library before? *
If yes, what kind of volunteer work did you perform?
Will you be available at least one Saturday per month beginning in January 2023? *
If you chose Other in the question above, please explain your potential conflicts.
Can you commit to volunteering with Tech Help for Teen for at least 6 months? *
What kind of tech devices have you used? *
Which internet browsers are you familiar with? *
Please check all that apply: *
How comfortable are you with using basic functions in Microsoft Word? *
Not at all Comfortable
Extremely Comfortable
Do you have experience with the Libby App? *
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