Once the form is completed, please send your return package with a copy of it inside of your ChargeTech return. ******IF YOU DO NOT PRINT THIS FORM AND ACCOMPANY YOUR PRODUCT, YOUR RETURN / REPLACEMENT WILL BE DISCARDED****** Attn: ChargeTech Returns64 FairbanksIrvine, CA 92618 USA888-250-8756
If your order number is not with your product it will cause major delays in processing time.
PLEASE NOTE: YOUR RMA NUMBER IS YOUR ORIGINAL ORDER NUMBER
No Warranty Credits or Exchanges for:
• Returned items that failed due to an accident, purchaser’s abuse, neglect or failure to operate in accordance with instructions provided in the owner’s manual(s) supplied. • Returned items that failed due to incorrect voltage or improper wiring. • Returned items that failed due to rain, excessive humidity, corrosive environments or other contaminants. • Any item damaged in shipment. • Any product failure caused by installing or operating under conditions not in accordance with installation and operation guidelines or damaged by contact with tools or surroundings. • Returns items with cosmetic defects that do not interfere with product functionality. • Returned items that are incomplete or defaced. • Any consumable or standard wear items such as disposable battery packs, worn-out and/or broken cables due to repeated usage or improper disconnection from device being charged. • Returned items with different serial number from what was authorized for return. • Returned items that were special ordered or custom configured. • Freight damaged items. If your shipment arrives damaged, you must note the damage on the carrier’s delivery record in accordance with the carrier’s policy, save the merchandise in the original box and packing it arrived in, and coordinate with us for a carrier inspection of damaged merchandise.
For any product returned to ChargeTech for reason other than warranty such as "Buyer's Remorse", incorrect charging standard ordered (e.g. Apple Lightning, Micro USB), late delivery by carrier, etc. a 20% restocking fee and round-trip shipping costs may be deducted from the credit refund. All returned items must be in their original box or crating and must include all packing material, manuals, and accessories.
Please take care to package your return carefully. ChargeTech is not responsible for damaged or lost product(s) due to shipping. Any damaged or subsequent failure of the hardware product related to inappropriate packaging will result in additional charges for the repair / replacement of the product(s).
If the customer desires an expedited method of return, shipment costs will be incurred.
Attn: ChargeTech Returns64 FairbanksIrvine, CA 92618 USA888-250-8756