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Primero Support Form
Please provide complete, detailed feedback so that we can provide you with prompt assistance.
Feedback Type
Primero has 3 default modules:
Which Primero module are you using? (select all that apply) *
What country/context are you working in? *
If other, please identify
Your answer
Which partner organization do you work for?
Your answer
What is your Primero user name? (do NOT include your password!!!)
Your answer
Which browser are you using?
Are you using an online or offline version of Primero?
Which operating system are you using?
If online, please copy/paste the URL
Your answer
Have you received or seen an error message?
Does your issue concern a specific case/incident?
If yes, please provide the case/incident ID
Your answer
Please share your issue / comment / suggestion. Remember that we will need to be able to reproduce what you are experiencing, so provide lots of detail!
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Would you like us to get in touch with you?
Have you contacted your national system administrator?
If yes, what is his/her name?
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You name (optional)
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Your email (optional)
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