Refund Request Form
If you bought your tour via, please complete this form.
If you bought the trip via Viator ( / GetYourGuide ( or another platform, please contact their customer service team to obtain a refund/cancellation. Please allow 2-3 business days for us to complete this request. Thank you.
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Your Name *
Booking/Voucher/Order Number(ex. ATG-12345) *
Tour Name
Email *
Phone Model (ex. iPhone 12 Pro Max or Samsung S20 Ultra )
Issue Type
Refund Reason *
Explain reason in detail. *
How would you like your refund? *
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