I.C. Parent/Student Portal Account Reset Request
Email address *
General Information
***PLEASE REFER TO THE INFORMATION BELOW BEFORE REQUESTING AN ACCOUNT RESET.***

- New Portal accounts are generated nightly for parents who have a unique email in IC and do not currently have a portal account.
- When the account is created the parent is automatically sent an email with their login information.
- Infinite Campus has a Self Serve process for students and parents who use the Portal. This will allow students and parents to request passwords and user login information using email. SEE INSTRUCTIONS BELOW.

The student or parent must know their login information to setup the Self Serve. They cannot request Self Serve help until they have set up Self Serve.

Once logged into the Portal, parents can see their student(s) information, change or request changes to demographic information, including phone # and email address.

***PLEASE NOTE THAT IF YOU HAVE NEVER SIGNED UP FOR A PORTAL ACCOUNT, PLEASE PROCEED TO THE END OF THIS PAGE AND FILL OUT THE FORM TO REQUEST AN ACCOUNT.***

Thank you!

Instructions - Parents
PARENTS:
Use the login that was emailed to you initially. If you have forgotten your Portal login or password:
1. Click HELP
2. Select appropriate link (Forgot Password/Forgot Username/Problems logging in)

Forgot Password:
- Enter your username
- Click NEXT
- Check your email address and click on link in the message.
- Follow the instructions and click on NEXT

Forgot Username:
- Enter the email address associated with your account.
- An email will be sent to you with the username information.

If there are no accounts associated with the account, fill out the information below and include the email address you want to use for the Portal.

Instructions - Students
**PLEASE READ - THERE HAVE BEEN CHANGES MADE AND YOUR NEW LOG IS IS THE SAME AS YOUR CHROMEBOOK LOG IN.**

STUDENTS:
-Username: S + Student # (ex.: S12345)
- Default Password: You should have received a new password this year from your English teacher. If you have not, please contact your teacher to obtain it. If you lost it, please see Steve Joe in P103 to obtain the password.

Student's First Name *
Your answer
Student's Last Name *
Your answer
Student's ID# *
Your answer
I'm requesting a portal reset for: *
Parent's First Name *
Your answer
Parent's Last Name *
Your answer
Parent's Email Address to use for portal *
Your answer
Parent's Email Address to use for portal
Your answer
Comments
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