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Student Chromebook & Hotspot Issues
Please fill out this form if you are having technical difficulties with your Chromebook or Hotspot. Please bring your device to Thomasville High School regardless of the school the student attends. Leave the device along with a good call back number with the Receptionist at the Front Office and someone will contact you once the device issue has been resolved. Our Office Hours are from 8AM to 4PM Monday-Friday.
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Email
*
Your email
With which did the student have issues accessing?
Computer Login
Student's Grade
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K-3: Bring the device to Thomasville Primary School's Front Office. Monday-Friday 8AM-4PM.
4-5: Bring the device to Liberty Drive Elementary School's Front Office. Monday-Friday 8AM-4PM.
6-8: On Campus: Bring to Ms Fox in the Media Center. Off Campus: Bring the device to Thomasville High School's Front Office. Monday-Friday 8AM-4PM.
9-12: On/Off Campus: Bring the device to Thomasville High School's Front Office. Monday-Friday 8AM-4PM.
Student First Name
*
First name
Your answer
Student Last Name
*
Last name
Your answer
Chromebook/Hotspot ID
*
On bottom of device.
Your answer
Chromebook/Hotspot Problem
*
Please select an option that best describes your problem.
Connectivity - No Internet Access / Hotspot Reset
Power Issue - Device not charging/powering on
Keyboard Issue - Keys not working
Damage - Missing Keys/Cracked Screen/Broken Pieces
Lost component - Need replacement Chromebook Charger, Hotspot Charger, Hotspot
Required
Choose an option for how you attend school for Campus/Trail Learning
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TPS/LDS/TMS Off Campus/THS: Bring the device to Thomasville High School's Front Office M-F 8AM - 4PM. TMS On Campus: Bring the device to Ms. Fox in the Media Center.
On Campus
TRAIL
Additional Comments/Information
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Your answer
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