PATIENT SATISFACTION SURVEY

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- North Valley ASC

Please tell us about your overall experience at Advanced Spine and Pain.

Feel free to make any comments; this will assist us to continuously improve our quality of care. Thank you.

1) Were you greeted in a friendly and timely manner when you arrived? *

Yes

Comments:

2) Was the information you received prior to your visit helpful? *

Yes

Comments:

3) If there was a delay with your surgical procedure, were you informed in a timely manner and kept comfortable? *

Yes

Comments:

4) Were you satisfied by your treatment from all departments? *

Yes

Comments:

5) Were your discharge instructions explained clearly? Were they helpful? *

Yes

Comments:

6) At any time during your stay did you feel unsafe? *

Yes

Comments:

7) Did you receive a follow up phone call? Were all your questions/concerns addressed? *

Yes

Comments:

8) How would you rate your overall experience? *

Poor

Excellent

Comments:

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