Contact Form

We accept inquiries regarding line issues, communication failures, or equipment malfunctions and troubles through this form only.
Please note that we do not provide support by phone.

After reviewing your submission, our relevant department will reply to you primarily by email.
Depending on the content of your inquiry, we may contact you by phone if necessary.

Please understand that depending on the nature of the issue, it may take some time for us to investigate and provide a response.
Inquiries received on weekends, national holidays, or during the New Year holidays will be handled on the next business day or later.

Business hours: 11:00 a.m. – 5:00 p.m. (Closed on weekends and public holidays)

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Email *
CAF Number
 *

Please enter your 10-digit CAF number (e.g., CAF0123456789).

Company Name
*
Contact Person’s Name
*
Phone Number
*
Type of Inquiry
*
Please provide as much detail as possible for troubleshooting
(date/time of occurrence, symptoms, error messages, etc.).  
Required
Regarding Cancellation
 *
If you wish to cancel your service, please enter your preferred cancellation date.
Please note that the earliest possible cancellation date is five business days from today, and the full monthly fee will be charged for the month of cancellation.  
MM
/
DD
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Inquiry Details
*
Please provide as much detail as possible for troubleshooting
(date/time of occurrence, symptoms, error messages, etc.).  
Preferred Time for Our Response
 *

Please select the time period that is most convenient for you.

Required
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