Reputation Advocate Application (Need help? - 023 9263 7190)

To apply to become a Reputation Advocate please complete this form.

IMPORTANT - Once you start answering the questions please do not close your browser window otherwise you will loose your work. Please only use the navigation buttons in the form do not use your browser navigation as again you may loose your work. The form should take approximately 15 minutes to complete and you will need your organisations contact details, together with governance information. If you have any difficulties please call us on 023 9263 7190, (the number is at the top of each page).

So you can be assured of confidentiality, all the information you provide is given in accordance with our general terms and conditions available at: https://crimsoncrab.net/useful-information/general-terms-and-conditions. We also take protection of personal data seriously for more information please read our Privacy Notice at: https://crimsoncrab.net/useful-information/privacy-notice.

There is a non refundable application fee of £140, unless a Crimson Crab Business MOT (https://crimsoncrab.net/our-solutions/business-mot) has been completed in the last six months. (If a Business MOT hasn't been completed and you would like one, you can book one using this application form, the investment for the Business MOT is £140 and we will waive the application fee.)

At the end of this form you will be asked to agree to the terms and conditions of membership: https://crimsoncrab.net/crimson-crab-terms-conditions/reputation-advocates-terms-and-conditions. This is a contractual obligation in which you agree to our Ethical Trading Policy: https://crimsoncrab.net/ethical-trading-policy and undertake to comply with the Code of Conduct: http://crimsoncrab.net/code-of-conduct.

Your answers will be checked against our membership criteria: http://crimsoncrab.net/reputation-advocates/reputation-advocate-membership-criteria, which may involve an audit meeting and, or follow up questions.

If you meet the criteria and at our sole discretion, you will be accepted as a Reputation Advocate. On acceptance you will be asked to provide the information for your directory entry and pay the an annual membership fee of £120 before you can enjoy the membership benefits.

If you don't meet the criteria, don't worry, for minor issues you will have 6 months to change things and we can work with you to help.

Good luck with your application.

Crimson Crab Ltd
Registered Office: The Old Surgery, 19 Mengham Lane, Hayling Island, Hampshire PO11 9JT
Registered in England and Wales, number 0774034

    This is a required question
    Please provide a valid email address
    This is a required question
    Must contain
    This is a required question
    This is a required question
    Please select at least one business type
    This is a required question

    Ethical Trading

    We want to ensure that you trade ethically. Ethical trade is generally taken to mean the assumption of responsibility of retailers, brands, and suppliers to improve the working conditions of the disadvantaged people in its supply chains. In our context we extend the meaning to cover legal compliance, environmental sensitivity, animal welfare etc.
    have an Ethical Trading Policy (1)
    take responsibility to improve the working conditions of disadvantaged people in your supply chain? (2)
    take responsibility to comply with the legal framework? (3)
    take responsibility for environmental sensitivity? (4)
    take responsibility to maintain animal welfare? (5)
    have procedures to ensure the safety and well being of customers and clients? (6)
    ensure that customers and clients are not treated in a discriminatory way? (7)
    make sure you don't engage in practices which are less than honest market practice or good faith? (8)
    make sure you don't engage in aggressive or high pressure sales techniques? (9)
    manage procurement to ensure the quality and safety of products and materials? (10)
    avoid engaging in any practices which mean that you deliberately pay suppliers late? (11)
    Please enter one response per row
    This is a required question
    This is a required question
    This is a required question

    Intellectual Property

    make sure that you avoid infringing other people's copyright? (1)
    make sure that you don't use Trade Marks inappropriately? (2)
    comply with all software licence requirements and, or any other conditions applied by a licence that you hold? (3)
    Please enter one response per row
    This is a required question
    This is a required question

    Business Continuity

    Business Continuity is the capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident.
    have a business continuity, or a similar plan in place? (1)
    have a disaster recovery plan in place? (2)
    identify assess events that may cause interruptions to business processes? (3)
    risk assess events that may cause interruptions to business processes? (4)
    take steps to mitigate the identified risks? (5)
    take appropriate cyber security measures? (6)
    have a back up regime for important business documents and records? (7)
    have business interruption insurance cover? (8)
    have a cyber insurance policy? (9)
    Please enter one response per row
    This is a required question

    Customer Service

    We expect you to have a suitable complaints process in place. This should at least record details of complaints and actions taken and, if applicable, meet legal requirements. If you are dealing with consumers we would expect your process to take account of the legislation on ADR (Alternative Dispute Resolution).
    record details of complaints? (1)
    record actions taken in respect of complaints? (2)
    Please enter one response per row
    This is a required question