SEASON TICKET MEMBER SURVEY 2019-20
Dear Valued Season Ticket Member,

The Owen Sound Attack would like to thank you being a season ticket member during the 2019-20 season. In order to constantly improve your Attack experience, we would like to ask you a few questions as it pertains to your experience as an Owen Sound Attack season ticket member.

Filling out this questionnaire will automatically enter you into a draw to win a $50 Gift Card to the Attack Shack!

Once again, thank you for your support of the Owen Sound Attack!

Sincerely,
Greg Hoddinott
Manager, Marketing & Communications
Owen Sound Attack
Which of the following age group do you belong to? *
What is your gender?
What county do you live in? *
How many kilometers do you travel to attend an Attack home game? *
Which of the following radio stations do you listen to more than 1 hour per week? (Select all that apply)
How many years have you been an Attack Season Ticket holder? *
What made you decide to purchase Season Tickets? *
Required
What is the primary use of your season tickets? *
How many games did you actually or would you have attended during the 2019-20 season had the final three games not been cancelled? *
Do you typically attend weeknight games? *
If not, please select a reason below:
Are you aware of our Rain Check Policy? *
If yes, did you take advantage of the Rain check policy this year?
Did you use your "Bring a Friend Voucher" in 2019-20. *
Did you use your Free Popcorn coupon in 2019-20? *
Did you use your Attack Shack coupon in 2019-20? *
The Attack operates in the smallest market in the Ontario Hockey League with the same expenses of those in the largest markets. We are sensitive about the cost of attending Attack games and are interested in your thoughts on the matter. Please rank the value you feel you receive when purchasing the following items. *
5 (High Amount of Value)
4
3
2
1
0
N/A
Bar Prices
Concession Prices
Season Ticket Prices
Merchandise Prices
Overall Cost
Please rate the following areas of your Owen Sound Attack experience: *
Excellent
Above Average
Average
Below Average
Poor
N/A
Cleanliness of Facility
Concession Options
Courtesy of Staff
Merchandise Options
Seat Comfort
Season Ticket Value
Value of Coupons offered
Other Season Ticket Benefits
Professionalism & Helpfullness of Venue Staff
Overall experience
Please rate the Game Night Entertainment at Owen Sound Attack home games: *
Excellent
Above Average
Average
Below Average
Poor
N/A
Music Selection
Video Board Content
Contests
Game Night Sponsor Giveaways
Mascot Interaction
Fan Interaction
Public Address Announcer
In-Stand Personalities
Overall Atmosphere
Please select the improvement below you would like to see implemented for for a future season?
How likely would you to use our online ticketing system to renew your season tickets/speak for your playoff tickets, assuming there is no will call fees? *
Very Likely
Never
If made available to season ticket members, would you use a system that allows you to reprint your ticket at home for the purpose of giving to someone else? *
Would you be against having a season ticket membership card, instead of a physical ticket to the game?
Please share with us anything you would like to see added or changed in the Season Ticket Member package for future years.
Your answer
Do you plan to purchase Season Tickets for the upcoming season?
Would you recommend Season Tickets to a friend?
Please provide us your contact information for the purpose of notifying if you are the winner of the draw. *
Your answer
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