Professionalism/Customer Service Certification Test- MyCity Transporation
Full Name
Your answer
Cell Phone # (incl. area code)
Your answer
By ensuring the safety and comfort of your passengers, you're displaying the basic principle of:
10 points
Providing a safe ride and ________ go hand-in-hand in your job as a professional operator.
10 points
As a professional operator, you should know that safe driving is built on knowledge, skills, and:
10 points
With a well-groomed appearance, you convey a message of __________ to your passengers.
10 points
When interacting with passengers, it's MOST important to maintain a professional:
10 points
Although safety and driving are your primary concerns, __________ should run a close second.
10 points
The two parts of customer service are:
10 points
__________ is (are) essential to our business and essential to our success.
10 points
Knowledge of procedures, skills behind the wheel, and a good attitude are the keys to develop well-rounded:
10 points
Above all, passengers expect a (an) __________ ride.
10 points
Submit
Never submit passwords through Google Forms.
This form was created inside of innovationsystems.biz. Report Abuse - Terms of Service - Additional Terms