BCMS Chromebook & Technology Help Request
If you need Chromebook or Schoology support from Ms. Purdy or Mrs. Lungociu please fill out this form. You will receive a response as soon as possible. Due to high volume, please be patient.

Start with these troubleshooting tips:
(1) Log out of your Google Account, remove your profile, then add it back on
(2) Make sure you are logged into your FCPS account (@my.fcps.org)
(3) Clear cookies and cache files (Settings--Advanced--Clear Browsing Data--clear data)
(4) Check Schoology Status Site to make sure there are no current outages: https://status.schoology.com/

If your issue is not resolved, please complete this request form.
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Student's First Name *
Student's Last Name *
What Grade? *
Is this a personal device or school device *
If school issued, please enter the asset tag # (yellow or red tag on the bottom of the Chromebook) * *
Is the device working at all? *
Select from the options below to describe the problem: *
Required
If you are having a Schoology issue, please provide a detailed description of the problem. Make sure to check the Schoology Status website for outages before submitting: https://status.schoology.com/
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