After filling out this form, you can expect a response from the returns department within one business day. If it has been longer than one business day and you have not received a response please check your JUNK / SPAM folders for their response. Thank you.
Email address *
Your name: *
Your order/invoice number: *
What is the model number/serial number/service code of the TV related to this return? *
List all part numbers for this return: *
Are you requesting a replacement or a return? WARNING: not all inventory items have been updated, if it looks like we are out of stock and cannot provide a replacement you should still select the Replacement option. *
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Would you like your refund in the form of Store Credit? This avoids the 20% restocking fee on "not needed" parts. ***Store Credit can only be refunded as Store Credit. *
Reason for the request: *
Do you have photos you'd like to send with your request?
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Clear selection
Describe the original symptoms the tv was experiencing before changing any parts? *
What happened after replacing the part? *Please be detailed, our goal is to help resolve your problem and get your television up and running. If the TV has the same issue it did prior to replacing the part just type, "same issue." *
As the customer that is completing this request form, click the response that best describes you. *
Do you have any additional comments you would like to add to your request?
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Please read our terms and conditions and then answer this question - * *
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