Return Request
We want you to be happy with your purchase. So, if it does not fit the bill or you have changed your mind, we want to give you the opportunity to return items to us for refund or exchange (charges may apply).

You have 10 days from the date of purchase (the date on the invoice) to let us know you wish to return any items.

NOTE: do not use this form for repairs or warranty claims, use the "Equipment Repair Authorisation Form" instead.

NOTE: if you are EXCHANGING an item, proceed to purchase the exchange item first before completing this form. You will need the invoice number of the exchange item purchase to qualify for the fee waiver for exchange.
If you wish to only pay the difference, use bank deposit as payment method for your new item. Once your return has been processed, a credit will be applied to the invoice for your new item and you can complete the purchase.

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