NodeXL Tech Support Request
Before filling out this form, please take a look at our NodeXL Installation and Troubleshooting Guide:
If you can't find a solution to your issue, please fill out the form below to request tech support for NodeXL Basic or NodeXL Pro. This will just take one minute.
Which subscription are you referring to?
NodeXL Pro Student
NodeXL Pro Academic/Government/Nonprofit/Personal
NodeXL Pro Commercial (annual)
NodeXL Pro Commercial (monthly)
NodeXL Pro Cloud (monthly)
What is your tech support issue?
Upgrade from NodeXL Basic to Pro
Missing license key or key email not received
NodeXL worked before, but suddenly stopped working
Trying to run NodeXL on a Mac
Explain the issue / copy of error message:
Which operating system are you using?
Windows running in an Amazon EC2 virtual machine
Which Excel / Office version are you using?
What is your preferred time for us to connect with you?
What is your time zone?
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