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Unisa library service evaluation
We would love to hear your thoughts or feedback on how we can improve your experience!
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Option 1
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Which Unisa Library did you visit today?
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Cape Town, Parrow Branch Library
Durban Branch Library
Florida Branch Library
Muckleneuk Branch ( Main Library Pretoria)
Nelspruit Branch Library
Polokwane Branch Library
Rustenburg Branch Library
SBL (School of Business Leadership) Branch Library, Midrand
Sunnyside Branch Library, Pretoria
Pietermaritzburg Branch Library
Akaki Campus, Ethiopia
East London
Port Elizabeth
Johannesburg
Please indicate your status as library client.
Unisa staff member: Academic
Unisa staff member: Administrative or Professional
Student: Undergraduate certificate or diploma course
Student: Undergraduate degree, eg BA, BSc, BCom, etc.
Student: Postgraduate certificate or diploma
Student: Honours degree
Student: Masters degree
Student: Doctoral degree
Student: Non-degree purposes
Day Visitor
Special member
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3. What is your purpose for using the Library? ( You may mark more than one)
Study
Borrow Material
Renew Material
Request Material
Perform databases searches
Request literature searches
Access myUnisa
Access the internet
Please rate the extent to which you agree/disagree with each of the following statements about the Unisa Library services.
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Strongly disagree
Disagree
Undecided
Agree
Strongly agree
The time it took before library staff could assist me was acceptable.
Library staff had a friendly/welcoming/approachable attitude
The library staff had the knowledge to assist me
The overall service in the library is satisfactory
Strongly disagree
Disagree
Undecided
Agree
Strongly agree
The time it took before library staff could assist me was acceptable.
Library staff had a friendly/welcoming/approachable attitude
The library staff had the knowledge to assist me
The overall service in the library is satisfactory
Is there anything that you will like to comment on regarding the service that you received
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Your answer
In order for the Library to respond / give feed back on your inquiry please leave us your student no
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Your answer
Feedback
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Your answer
Suggestions for improvement
Your answer
Name
Your answer
Email
Your answer
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