Rematch Request Form

Finding the right therapist is an incredibly important part of your mental health journey. We understand that the therapeutic relationship plays a significant role in your comfort, progress, and overall experience. If your initial match didn’t feel like the right fit, that’s okay! We want to work with you to find someone who aligns better with your needs, preferences, and goals. Your well-being is our top priority, and we are committed to helping you establish a connection that fosters trust and meaningful progress.

Here’s how it works: 

  • Once you’ve filled out the form, a Studio Manager will review and research new matches based on the form.

  • When the Studio Manager has completed their review, they’ll reach out to set up a meeting where they’ll gather any additional information and walk you through their proposed matches.

  • In the meeting, if you feel like the new match is a fit, you can either book an appointment, schedule a 15-minute consult, or decide you need more time before making a final decision!

Please take a moment to answer the questions below to get started on your rematch process:

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What is your name? *
What's the email associated with your DiveThru account? *
Can you please share any specific reasons why your first therapist didn't meet your expectations or align with you or if they are no longer a therapist with DiveThru? *
Do you have any specific therapist preferences? (Ex: gender, age, therapy approach, title, etc.) We'll do our best to accommodate these preferences.  *
What is the overall vibe and approach you're hoping your new therapist takes? *
What brings you to therapy? *
To respect your time and preferences in finding you a new match, would you prefer your rematch meeting with our Studio Manager to be held in person, virtually, or over the phone?
*Please note this is for your rematch meeting only and not your therapy session preference.*  *
Please select the location(s) that work best for you. Feel free to choose all locations you’re comfortable visiting. *
Required
Is there any additional information regarding your therapist match that you want to share that wasn’t reflected above? If not, you can leave this blank!
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