GoMint PoC - help us to help you
Thank you for participating in the GoMint Proof-of-Concept. To help us process your request as quickly as possible, please complete as many of the following details as you can. Thank you!
Sign in to Google
to save your progress.
If you've also contacted us on Telegram, please mention your handle in the comments at the bottom of this form, alongside any other contact preferences
Check top left of screen for your GoMint user ID
Enter your GoMint user ID
This appears at the top left of the screen, eg FT12345 If you logged in with a Hedera account this is H+ your account ID
Check below the QR code for your payment memo:
Enter your payment memo
The memo under the QR code, used for tracking your payment eg FT12345X1234 Also used for PayPal.
Hedera account ID eg 0.0.12345
If you used multiple accounts, please mention. Note you can login with one ID and pay with another.
Which token(s) did you order?
Please list token IDs and/or name of token(s) and how many you ordered
PayPal email, currency, and reference
If you paid with PayPal, please enter the email address used, and your PayPal reference (appears on confirmation email)
Have you token associated?
Your request will be processed faster if you can token associate in advance - check this and get help at
Yes, and I have verified this at
No, but I will do this later
No, I don't have a Hedera account (I paid with PayPal) please help me
Detailed explanation / comments
Please provide any more info that may be helpful, eg kabuto links, date/time of transaction (if above details are missing)
We aim to respond asap but please allow 72 hours
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