eGOS - Berkshire LOC feedback request

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We are collecting feedback to let the PCSE know how the new system is working in store for our patients and staff following the upgrade to the system.
Please complete the attached form, complete with any reference numbers of ongoing issues if possible so we can provide an accurate response for Berkshire.

Thank you for your support!

Email *

Your name: *

Your Practice and location: *

Has the upgrade resolved the eGOS issues for your practice? *

Yes, no issues.

No, still one or more issues.

Please indicate what you have had issues with in your store;

Column 1

GOS1

GOS3

GOS4

Submissions

Payments

Service/Connectivity

User management/set up

Time taken in addition to routine test

Have you had to revert to paper GOS forms *

Yes

Sometimes

Permanently

Have you been able to reconcile your practice payments? *

Yes

Have your PCSE payments been paid on time? *

Yes

Are you happy with the current system? *

Yes

Are you considering reverting back to paper GOS? *

Yes

What type of practice are you? *

Have you registered your issues with the PCSE? *

Yes

If "YES", have the issues been resolved to your satisfaction?

If "NO", please provide details:

Please provide any case reference numbers of issues that you have had at your practice:

Please add any relevant comments you would like us to feedback to the PCSE:

Send me a copy of my responses.

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