GLPI: use case
Thank you for participating in our questionnaire. Our goal is to promote one of the best open source ITSM solutions - GLPI. We appreciate your time and contribution!
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Please, write your email so we can contact you & confirm the details. *
Please, write down your company name: *
Please, write down your name and job title.
Please, specify the industry: *
How many employees work in your company?
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In how many locations does your company have an office?
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When did you start using GLPI?
How do you use GLPI? *
If you have selected option "On cloud", please, select cloud provider. If you use GLPI on-premises, you can skip this question.
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Which GLPI features do you use? *
How many IT agents work with GLPI? *
How many IT assets do you manage with GLPI? *
Please, describe your requirements/business needs for ITSM solution. *
What kind of issue did you fix with the help of GLPI? (e.g. "We did not have a clear picture of our tech park, with GLPI we can track in real time the state of all our assets".)? *
Which GLPI features you use on daily basis (e.g. "We use GLPI Helpdesk to handle requests from employees, to make reservations of assets and report problems with office equipment".)? *
Review GLPI (please, write down a few lines summarising your GLPI experience) *
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