Culture Assessment
"Culture Eats Strategy For Breakfast" --- 18 questions
MEETING PULSE
1. Every team in the company meets at least weekly to discuss top priorities, make individual assignments, and create alignment.
Weak
Strong
2. Our team leaders and managers hold weekly one-on-ones with their employees and consistently follow up on commitments made during these meetings.
Weak
Strong
3. Our Executive team holds a strategy planning meeting at least Monthly and has an annual off-site to plan the company's direction.
Weak
Strong
TALENT PEOPLE DEVELOPMENT
4. Our leaders are actively developing their employees by asking insightful questions and collaborating to set learning & development goals.
Weak
Strong
5. We have a structured training program so when new employees join us, our investment in their future success is apparent from day one.
Strong
Weak
6. Our company retains top talent and rarely terminates an employee for poor performance or inappropriate behavior.
Weak
Strong
7. Employees regularly present new ideas regarding how to improve our internal and customer-facing processes. These ideas are regularly acted upon.
Weak
Strong
ACCOUNTABILITY
8. I personally lead by example by regularly seeking new knowledge through multiple internal and external sources.
Weak
Strong
9. Every employee has a clear understanding of their responsibilities. This includes which tasks should be performed when and to what standard.
Weak
Strong
10. I feel confident each employee in my company is consistently held accountable regardless of tenure or personal relationships with senior leaders.
Weak
Strong
11. We have carefully designed processes for every repeatable activity across the company.
Weak
Strong
12. We conduct quality audits at least monthly to find ways to improve our existing processes.
Weak
Strong
LEADERSHIP
13. Leaders in our company regularly review key success metrics that are helping our company achieve stronger results quarter over quarter.
Weak
Strong
14. Our leaders have weekly conversations with employees to listen to their concerns and clear obstacles that enable their continued success.
Weak
Strong
15. Leaders in our company regularly meet with their direct reports to discuss their personal vision and goals for the future.
Weak
Strong
COMMUNICATION
16. Every senior leader in my company communicates directly with customers at least weekly and presents the results to the other senior leaders.
Weak
Strong
17. My company regularly sends out customer feedback surveys to understand how well we are meeting customer expectations during each transaction.
Weak
Strong
18. I am confident I understand how well my company is doing overall in serving our customers and I take weekly action to improve the customer experience.
Weak
Strong
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