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Middletown Medical Experience Survey (Ferndale)
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* Indicates required question
When you need care urgently, how often do you get an appointment as soon as needed?
*
Always
Usually
Sometimes
Never
How easy is it to schedule a routine appointment?
*
Very Easy
Easy
Difficult
Very Difficult
How easy is it to reach our office by phone?
*
Very Easy
Easy
Difficult
Very Difficult
When you leave a message, do you receive a response in a reasonable time?
*
Always
Usually
Sometimes
Never
Do you know how to reach us after normal business hours?
*
Yes
No
What is your preferred way for us to contact you?
*
Phone
Text
Patient Portal
Email
Mail
When appropriate, which type of visit do you prefer?
*
In-person
Video
Phone
No preference
Are you usually able to see your preferred provider?
*
Always
Usually
Sometimes
Never
Do we respect your communication and cultural preferences?
*
Always
Usually
Sometimes
Never
What is one thing we could improve about access to care?
*
Your answer
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