Lost Steam Account Survey
Hi there! We are interested in the experience of Steam users who have lost access to their Steam accounts at some point and gone through the process of recovering access. We are not affiliated with Valve in any way. This survey takes two minutes and is to assess:

1. How many people lose access to their Steam accounts
2. How many actually manage to recover access to their accounts
3. Was the experience satisfactory?  If not, what could be done to make it better?
4. How much would you pay for a Steam account recovery and replacement service?

Your answers will help us decide if there is demand for Steam account recovery and replacement and whether providing it is financially feasible.

We would like to thank you in advance for your time answering our questions.  Feel free to drop us a line with your thoughts at info@savegameinsurance.com
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How old are you? *
Where do you live? *
Do you use a Steam account to play PC games? *
Have you ever lost access to your Steam account in the past? i.e: your account was hacked, you forgot your login details, etc. *
When did you lose access to your Steam account? *
Did you manage to recover access to your Steam account? *
How would you rate the experience of recovering your Steam account? *
During the account recovery process, what do you think should change to make it better?
Imagine we helped you recover your lost account as quickly and painlessly as possible, replacing any games lost.  You would also get a new account with all your games if, for whatever reason, getting your old account back was not possible.  How much would you be willing to pay for that? *
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