This course aims to equip seniors with the essential skills and knowledge to navigate the world of online shopping confidently and securely. By the end of this course, participants will be able to identify and use trusted online shopping apps, conduct secure online transactions through methods like PayNOW, PayPal, and credit cards, and apply crucial tips to protect themselves from online scams and fraud. Learners will leave the workshop with the confidence to shop smart, manage online payments, and safeguard their personal and financial information in the digital space.
Topics Covered
1.Overview of online shopping platformsoBenefits of shopping online
- Commonly used online shopping apps and websites
- Key features and navigation of apps like Shopee and/or Taobao
- Creating an account and managing profiles
2.Secure Online Transactions
- Commonly used digital payment methods: PayNOW, PayPal, and credit cards
- Tips to making payments securelyoUnderstanding transaction confirmations and receipts
3.Protection Against Scams and Fraud
- Identifying common online shopping scamsoWarning signs of fraudulent websites and sellers
- Best practices for protecting personal information
4.Safety and Customer Support
- What to do if you encounter a scam or issue
- Contacting customer support and reporting fraud
- Refunds, returns, and dispute resolutions
By the end of this course, participants will be able to:
1.Identify and navigate trusted online shopping platforms and apps.
2.Perform secure online transactions using PayNOW, PayPal, and credit card payment methods.
3.Recognize potential online shopping scams and fraud.
4.Apply essential tips and strategies to protect their personal and financial information while
shopping online.
5.Demonstrate confidence in managing online shopping independently.
Duration: 3 hours over 1 session
Course Fee
Full Course Fee S$60
Nett Fee S$12 (after NSA* subsidy)
(Minimum 75% Attendance is Required)
* NSA Subsidy for Singaporeans & SPR age 50 & above
** Course is eligible for SkillsFuture Credit Claims
Course code : TGS-2025055149
*National Silver Academy (NSA) subsidy is for Singaporeans & Singapore PR age 50 & above (Terms & Conditions apply)
For queries: Call 64785015 or Email:
coordinator@cfs.org.sg