Please use this form for your return. Once you fill out the form, we will email you instructions for your return.  If you are shipping something back, you must use one of our complimentary shipping labels using FEDEX which we will email to you. Please do not send any repairs or Add Pearls between Nov. 1, 2023 and Jan. 20, 2024, which is the busy holiday season. Thank you for shopping American Pearl | The World's Finest Pearls at Truly Wholesale Prices!