COMPLAINTS RECORD
To be kept for 12 Months
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Ref No. *
Handled By *
Date of related booking *
MM
/
DD
/
YYYY
Time of related booking *
Time
:
Date of complaint received *
MM
/
DD
/
YYYY
Time of complaint received *
Time
:
Driver Name *
Driver Call Sign *
Vehicle Registration *
Name of Complaintant *
Phone No of Complaintant *
Address of Complaintant *
Details of Complaint *
Details of investigation carried out and action taken by operator *
Company representative Name *
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