Network Problem Report
Please complete this report each time you or your students have problems accessing the Internet or specific sites on the Internet. If you have questions about this form, please contact Kevin Allen in the library at 364-5561 or kballen@caddoschools.org.
Last Name, First Name
Your answer
What problem(s) are you or your students experiencing?
Required
In what room are you or your students experiencing this problem?
Your answer
What devices are experiencing this problem?
Required
How many devices in your room are experiencing this problem, and how many devices are attempting to connect? Please report as a fraction. (e.g., 21/30)
Your answer
To what network(s) is/are the device(s) connected?
Required
On what date did you or your students experience this problem?
MM
/
DD
/
YYYY
At what time did you or your students experience this problem?
Time
:
Are you or your students still experiencing this problem?
How long did/has this problem last(ed)? (Select all that apply.)
Required
Please list the names of any computers that are experiencing this problem. See the images below on how to find a computer's name. If an entire computer lab or mobile lab is having problems, then please just identify the lab room number or mobile cart name.
Your answer
1. On your keyboard, hold down the Windows and Pause keys. (Some keyboards will also require you to hold down the function key.)
2. Your computer name will be listed in the window that appears.
Additional Comments
Your answer
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