JCHS Animal Shelter Satisfaction Survey
Please fill out this short survey if you have visited or contacted the Jefferson County Humane Society in Valley Falls, KS and would like to tell us about your experience. Visit our website and adoptable animals at
or give us a call at (785) 945-6600.
How did you contact us?
I visited the shelter in person.
I called the shelter.
I emailed the shelter.
What was the date and approximate time of your visit, call, or email? Name of person contacted if known?
Why were you visiting or contacting the shelter?
Looking for an animal to adopt
Looking to drop off an animal at the shelter
Looking into volunteering
Inquiring about an event
Inquiring over the progress of an adoption app
Using one of our other services (i.e., our lost and found)
If you visited/contacted the shelter to adopt a particular animal, how did you first hear about that animal?
The JCHS Website
PetFinder, Petango, or another adoptable pet search website.
Visiting the shelter in person
Word of mouth from a family or friend
What is your overall impression of JCHS based on this visit or contact?
What informed that impression during your contact with JCHS?
How long did it take for staff or volunteers to assist you?
If you adopted a pet from JCHS, please tell us how satisfied you were with the length of time it took for you to go through our adoption process and take your pet home?
If you were visiting the shelter to adopt a pet, at the time of adoption, how well do you feel the shelter did to prepare you for pet ownership? I.E., providing you with useful information on such things as feeding and caring for a pet.
If you visited the shelter in search of a new pet but decided not to adopt one, what was the reason?
How likely are you to recommend JCHS to friends and family who are interested in adopting a pet?
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