Click on the 'Next' button below to log a case with us.

By logging a case with us via this form, you acknowledge that
1. Neither our driver partner nor Gojek is responsible for any loss or damage to the items left in the car.
2. While we will do our best to search for the item, Gojek is also unable to guarantee that the item can be found or delivered immediately and will also dispose of any perishable or food items after 24 hours.
3. Gojek will retain any unclaimed items for 3 months. After this time, they will be turned over to the police.
4. Any items still unclaimed after that will be donated to a local charity. Gojek will not be held responsible for the condition in which lost items are returned to GoHub