Help - I've left an item behind on a trip!
You can now use the Chat feature to contact the driver about an item left behind on a trip.
Simply tap on Order History on your Gojek app, and select the chat button on the relevant order. You can then proceed to exchange the details with the driver for up to 2 hours from time of trip completion.
Do give the driver some time to respond as he may be on an ongoing trip!
If you still require further assistance, click on the 'Next' button below to log a case with us.
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