Heritage Roofing, Inc. Commercial Customer Satisfaction Survey

Heritage Roofing strives to give you outstanding customer service and complete satisfaction. The following series of questions are designed to help us serve you better in the future.

First Name:

This is a required question

Last Name:

This is a required question

Title:

This is a required question

Company Name:

This is a required question

Project Address

This is a required question

Best Phone Number to Reach You:

This is a required question

What type of work did you have Heritage Roofing, Inc. perform on your building? (Check all that apply)

This is a required question

What were some of the reasons you contacted Heritage Roofing, Inc. to do your project?

This is a required question

Please check one box per question - (one) 1 being very dissatisfied and four (4) being very satisfied.

Heritage Roofing's responsiveness to your calls

	1	2	3	4

This is a required question

Clarity of proposal, warranty and product information

	1	2	3	4

This is a required question

Courtesy of crew

	1	2	3	4

This is a required question

Property left free of job related debris

	1	2	3	4

This is a required question

Roof installed according to your expectations

	1	2	3	4

This is a required question

Job completed without unnecessary inconvenience

	1	2	3	4

This is a required question

Courtesy and response of office and reception staff

	1	2	3	4

This is a required question

Courtesy and response of Project Manager

	1	2	3	4

This is a required question

Please answer "YES" OR "NO" to the following questions.

Was the job completed on schedule?

This is a required question

Did somebody call you one day prior to work beginning at your building?

This is a required question

Would you consider Heritage Roofing, Inc. for future projects?

This is a required question

Would you recommend Heritage Roofing, Inc. to other commercial property owners?

This is a required question

Would you let Heritage Roofing, Inc. use your name as a reference for future clients?

This is a required question

May Heritage Roofing, Inc. contact you to discuss your responses to this survey?

This is a required question

Do you have any suggestions on how we can improve our services?

This is a required question

If yes, please explain:

This is a required question