Heritage Roofing, Inc. Commercial Customer Satisfaction Survey
Heritage Roofing strives to give you outstanding customer service and complete satisfaction. The following series of questions are designed to help us serve you better in the future.
* Required
First Name:
*
Your answer
Last Name:
*
Your answer
Title:
Your answer
Company Name:
Your answer
Email
*
Your answer
Project Address
*
Your answer
Best Phone Number to Reach You:
Your answer
What type of work did you have Heritage Roofing, Inc. perform on your building? (Check all that apply)
New Roof Install
Replacement of Old Roof
Repair of Leaking Roof
Gutters/Downspouts
Other:
What were some of the reasons you contacted Heritage Roofing, Inc. to do your project?
Your answer
Please check one box per question - (one) 1 being very dissatisfied and four (4) being very satisfied.
Heritage Roofing's responsiveness to your calls
1
2
3
4
Clear selection
Clarity of proposal, warranty and product information
1
2
3
4
Clear selection
Courtesy of crew
1
2
3
4
Clear selection
Property left free of job related debris
1
2
3
4
Clear selection
Roof installed according to your expectations
1
2
3
4
Clear selection
Job completed without unnecessary inconvenience
1
2
3
4
Clear selection
Courtesy and response of office and reception staff
1
2
3
4
Clear selection
Courtesy and response of Project Manager
1
2
3
4
Clear selection
Please answer "YES" OR "NO" to the following questions.
Was the job completed on schedule?
YES
NO
Clear selection
Did somebody call you one day prior to work beginning at your building?
YES
NO
Clear selection
Would you consider Heritage Roofing, Inc. for future projects?
YES
NO
Clear selection
Would you recommend Heritage Roofing, Inc. to other commercial property owners?
YES
NO
Clear selection
Would you let Heritage Roofing, Inc. use your name as a reference for future clients?
YES
NO
Clear selection
May Heritage Roofing, Inc. contact you to discuss your responses to this survey?
YES
NO
Clear selection
Do you have any suggestions on how we can improve our services?
YES
NO
Clear selection
If yes, please explain:
Your answer
What other services would you like more information about?
Roofing
Siding
Gutters
Downspouts
Repairs
Our Infra-Red Technology
Daylighting
Other:
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