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Dear Customers, We want to improve our work and relationships for you.Please, answer the following questions.Their analysis will be the starting point for further actions for us.
NAME OF THE COMPANY: *
Your answer
CONTACT PERSON: *
Your answer
FIRST and LAST NAME: *
Your answer
POSITION:
Your answer
E-MAIL:
*
Your answer
phone.:
*
Your answer
We would be grateful for you answering below questions
1. What is the quality of our products compared to the competition?
Comments:
Your answer
2. Are the prices of our products more affordable to you compared to the competition prices, considering similar quality of products?
Comments:
Your answer
3. Are the goods packed properly?
Comments:
Your answer
4. Have our products met your expectations?
Comments:
Your answer
5. Taking into consideration professionalism’s criterium how you assess our company?
Comments:
Your answer
6. How do you assess the quality of our customer service?
Comments:
Your answer
7. How do you rate our after-sales service?
Comments:
Your answer
8. Do you think the complaint process runs smoothly (if you have such a case)?
Comments:
Your answer
9. What would be a general assessment you put on our company?
Comments:
Your answer
10. Would you recommend our company to others?
Comments:
Your answer
11. How probable is that in the future you will decide to buy our products?
Comments:
Your answer
12a. Other customer's comments:
Your answer
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