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Dear Customers, We want to improve our work and relationships for you.Please, answer the following questions.Their analysis will be the starting point for further actions for us.
NAME OF THE COMPANY: *
CONTACT PERSON: *
FIRST and LAST NAME: *
POSITION:
gh
*
phone.:
*
We would be grateful for you answering below questions
1. What is the quality of our products compared to the competition?
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Comments:
2. Are the prices of our products more affordable to you compared to the competition prices, considering similar quality of products?
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3. Are the goods packed properly?
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4. Have our products met your expectations?
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5. Taking into consideration professionalism’s criterium how you assess our company?
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6. How do you assess the quality of our customer service?
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7. How do you rate our after-sales service?
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8. Do you think the complaint process runs smoothly (if you have such a case)?
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9. What would be a general assessment you put on our company?
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10. Would you recommend our company to others?
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11. How probable is that in the future you will decide to buy our products?
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12. Other customer's comments:
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