TACC's Client Satisfaction Survey

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We are dedicated to maintaining and improving the quality of our services. You can help us in this effort by responding to the following statements.

Your feedback will only be reviewed by the administrative staff at TACC, and only aggregate data will be shared.

We ask that clients complete only ONE questionnaire per YEAR. Your feedback will NOT become a part of your clinical file.

Please select the answers that best describes your response

I am satisfied with the care I have received at Training and Counseling Center (TACC).

Things have improved for me as a result of counseling/therapy at TACC.

I was treated professionally and courteously by the administrative support staff (front office, receptionists, billing/bookkeeper, etc.).

My therapist seemed to be caring.

My therapist seemed to be competent.

The fees I paid for therapy were reasonable and appropriate.

It is important for me to see a therapist who understands and respects my faith and religious or spiritual beliefs.

I feel my therapist is respectful of my cultural/ethnic background.

My physical health has improved since I started counseling.

I have developed better ways of coping with feelings, problems, or situations that brought me to TACC.

The percentage of my goals I feel I have met for counseling (enter a percent amount).

Is there any other feedback that you may have about TACC or your counseling experience? Any concerns that you may have?

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