RECRUITMENT FOR CALL CENTER AGENT
Workforce Group – Our client, a leading Commercial Bank is currently recruiting suitable and qualified candidates for the position below:

Job Title: - Call Center Agent
Location: Lagos
Company: Foremost Commercial Bank

Summary:
We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers. H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities:
• Managing large amounts of inbound and outbound calls in a timely manner.
• Following call center “scripts” when handling different topics.
• Identifying customers’ needs, clarify information, research every issue and providing solutions.
• Meet personal/team qualitative and quantitative targets.
• Seize opportunities to up sell products when they arise.

Requirements:
• HND/BSc. in any discipline.
• Must not be more than 27 years old.
• Excellent spoken English with impressive interpersonal skills.
• Fluency in local languages
• Must be resident in Lagos.

Remuneration
• Attractive Basic pay
• Other Benefits: Pension plus HMO

To apply:

Kindly click on the link provided below

https://forms.gle/G13r8NoHmJkT5DZeA
Email address *
Surname *
Your answer
First Name *
Your answer
Other Name *
Your answer
Gender *
Date of Birth *
Your answer
Age *
Your answer
Marital Status *
Your answer
Telephone Number *
Your answer
Alternative Phone Number
Your answer
Residential Address (E.g. 8, John Doe Street, Ebute Metta West, Lagos) *
Your answer
Area of Residence(E.g. Egbeda/Isolo/Yaba...) *
Your answer
Locaton (E.g. Lagos,Eboyin, Ekiti...) *
Your answer
Highest Academic Qualification *
Academic Grade *
What languages do you speak fluently? *
Have you completed NYSC *
Do you currently work with any organisation through WORKFORCE? *
Submit
Never submit passwords through Google Forms.
This form was created inside of Workforce Group. Report Abuse