RECRUITMENT FOR CALL CENTER AGENT
Workforce Group – Our client, a leading Commercial Bank is currently recruiting suitable and qualified candidates for the position below:
Job Title: - Call Center Agent
Company: Foremost Commercial Bank
We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers. H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
• Managing large amounts of inbound and outbound calls in a timely manner.
• Following call center “scripts” when handling different topics.
• Identifying customers’ needs, clarify information, research every issue and providing solutions.
• Meet personal/team qualitative and quantitative targets.
• Seize opportunities to up sell products when they arise.
• HND/BSc. in any discipline.
• Must not be more than 27 years old.
• Excellent spoken English with impressive interpersonal skills.
• Fluency in local languages
• Must be resident in Lagos.
• Attractive Basic pay
• Other Benefits: Pension plus HMO
Kindly click on the link provided below
Date of Birth
Alternative Phone Number
Residential Address (E.g. 8, John Doe Street, Ebute Metta West, Lagos)
Area of Residence(E.g. Egbeda/Isolo/Yaba...)
Locaton (E.g. Lagos,Eboyin, Ekiti...)
Highest Academic Qualification
Second Class Lower
Second Class Upper
What languages do you speak fluently?
Yoruba and Igbo
Yoruba and Hausa
Igbo and Hausa
Hausa and Yoruba
Have you completed NYSC
Do you currently work with any organisation through WORKFORCE?
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