Restaurant Operations Manager
Elevate Meal Plan allows students to use their meal plan at local restaurants instead of the dining hall. In addition to delicious food, students can order in advance for pickup, rollover any unused meals, and get discounts on the food they love.

1. Choose a meal plan: We offer flexible meal plans from 5 to 105 meals
2. Order on our app: Together, our restaurants offer hundreds options in exchange for an Elevate meal
3. Skip the wait: When you're in a hurry, order in advance to-go (or eat in with friends!)

“Elevate Meal Plan is probably the most ingenious and affordable alternative to a school meal plan.” - Spoon University

We're looking for a student to own the restaurant relationships at their school as we scale from UVA (our first school) to Michigan, Rutgers, FSU, UNC, VCU, UGA, COC, and beyond.


What you'll do:
-Work with the founders and Head of Growth to define and manage goals throughout the semester
-Work directly with local restaurant owners to help them be successful on the Elevate platform
-Provide school-specific expertise and insights
-Build processes we can scale across all our locations

More specifically...
-Handle any technical or operational issue we encounter with each restaurant (tablet error, employee confusion)
-Train each restaurant staff on how to accept orders on Elevate during launch and the subsequent weeks
-Disbursing stands, tablets, stickers, and other marketing materials to partner restaurants
-Manage relationship with restaurant owner/ manager and handle their various ad hoc requests
-Provide excellent customer service to our client-partners by answering their questions via phone call and email
-Relay any potential issues that you can’t solve to the team to be resolved
-Work with restaurants to offer weekly discounts and promotions to customers

Here's what we're looking for:
-Strong organization skills
-An interest in growing your relationship management skillset
-A positive and upbeat attitude
-Outgoing & enjoy meeting new people
-Relentless focus on improvement
-Current Freshmen, Sophomore, or Junior

Time commitment:
-4-8 hours per week during the school year

-Paid hourly
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