Consumer Finance - Satisfaction on Application process
We appreciate your recent interaction with City Plumbing Supplies Holdings Ltd (CPS) and Creation Consumer Finance Ltd. Your feedback is crucial to improving our services.

Before answering, please take a moment to read the following statements:
1. CPS acts as a credit broker and not the lender.
2. CPS only offers products from Creation, and Creation is the lender. Creation Consumer Finance Ltd is authorised and regulated by the FCA.
3. Creation is responsible for the credit application assessment, and they are also responsible for managing the credit once approved.
4. The collection of personal data like personal email and phone number is to guarantee the best outcome to customers, and the data is protected following data protection protocols and GDPR.
Email *
Showroom Name or location where the credit application was processed *
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