Black Car Survey - Booking Contact
We would love to know how we are doing so we can improve your experience. Please take two minutes to give us your feedback.
What type of booking contact are you? *
How often do you make reservations? *
What type of service did you book last? *
How was your booking experience? *
How helpful and knowledgeable was the staff in making your reservation? *
What method did you use to make the reservation? *
What is your preferred method to make reservations? *
How would you rate the turn around time in receiving confirmations? *
How would you rate the turn around time in receiving trip receipts/invoices? *
Are you updated on the status of the driver once he/she is dispatched? (Sent via SMS) *
When issues arise, how well are they dealt with ? *
How would you rate your overall experience with Black Car Limousine Service? *
What factors are most important to you when choosing a Black Car Service company?(Please select the top 4 reasons for you) *
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Black Car is now providing car service worldwide, which means, one phone number to call, one email and one online booking site to make reservations and one invoice/receipt for all trips. How do you feel about this service? *
If you have already used our services worldwide, how would you rate your overall experience? *
We welcome your suggestions and/or comments for improvement
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Thank you for taking the time to provide us your feedback, it will be of great importance to us in order to identify areas where attention may be needed to improve your Black Car experience.
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This form was created inside of Black Car Limousine.