MY HERO Bug and Error Report Form
Thank you for taking your time to report this bug and make MY HERO a better, safer site for teachers, students, and visitors around the world. The fields with a red * are required, all other information would be appreciated but is not required. Please do not provide your password, especially if you use the same password anywhere else on the web. Thanks again!
Your phone number:
Hero Page/Code or Webpage
Paste the link of your hero page or webpage OR if it is not live, type the exact name of the hero page you are creating
Provide the username of the account used
(You will describe the actual problem more in a second)
Work (such as text) disappears or doesn't save
Server crash and/or error
Program freezes, nothing happening
I can't figure out how to do something
Paste the Error
If your error produced some server code, please paste it here:
Select the browsers and OSes that are experiencing the error
Mac - Chrome
Mac - Firefox
Mac - Safari
Windows - IE8
Windows - IE9
Windows - IE10
Windows - Chrome
Windows - Firefox
PLEASE GIVE A COMPLETE DESCRIPTION OF THE PROBLEM
Provide all details, and specific things you did prior to, during, and after the problem. Also, were you in advanced mode or simple mode? What section were you in, i.e. the paragraphs section? How long have you been logged in? Did you try loggin out and back in? How many windows do you have open?
Can the error be recreated? Are there other links?
What steps need to be taken to recreate the problem, and are there other links/pages that this bug applies to?
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