Our mission is to provide a premier escape room experience for every guest! Every aspect of this job is customer service driven, and we are focused on creating an exciting experience for everyone- whether it's their first escape room or their 100th.
We are looking for someone that is outgoing, personable, and detail-orientated to ensure that customers have an excellent time. We encourage all applicants to play our games prior to applying- this way you know what our adventures entail.
We LOVE providing excitement, and want you to love providing it as much as we do! Prior customer service experience a plus! All applicants must be at least 16 years old, weekend availability is required.
- Ensure excellent customer service experiences through friendly and respectful interactions.
- Operate the game and help the guests succeed.
- Seamlessly intervene as needed in the event of a malfunction.
- Maintain games through proper reset, cleaning, and regular testing.
- Aid in store upkeep and cleaning.
- Answer customer calls and inquiries.
- Operate the front desk and lobby area providing a friendly check in and check out experience.
We are looking forward to receiving your application. Thank you.