60 to Escape Gurnee Illinois Job Application

Our mission is to provide a premier escape room experience for every guest! Every aspect of this job is customer service driven, and we are focused on creating a fun and unforgettable experience for everyone—whether it's their first escape room or their 100th.

We are looking for someone to join our team who is approachable, personable, and detail-orientated to ensure that customers receive a warm welcome and have an excellent time. We encourage all applicants to play our games prior to applying; this way, you know what our adventures entail.

We LOVE curating immersive and exciting experiences for people, and we want Game Guides who love to do that as much as we do! Prior customer service experience is a plus!

Responsibilities

  • Ensure excellent customer service experiences through friendly and respectful interactions.
  • Operate the game and help the guests succeed.
  • Seamlessly intervene as needed in the event of a malfunction.
  • Maintain games through proper reset, cleaning, and regular testing.
  • Aid in store upkeep and cleaning.
  • Answer customer calls and inquiries.
  • Operate the front desk and lobby area providing a friendly check in and check out experience.
In order to perform these responsibilities, applicants must be able to:
  • Type and use a computer mouse.
  • Lift a minimum of 15 lbs.
  • Bend, stoop, crawl, kneel, and work in confined or low-clearance spaces as needed.
  • Walk a total of at least 2 miles over the course of one day.

All applicants must be at least 16 years old, and have access to reliable transportation.

Weekend availability is required for application.

We are looking forward to receiving your application. Thank you.

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First Name *
Last Name *
Email *
Phone number *
How many escape rooms have you played? *
Tell us about yourself. What do you do best? What goals are you pursuing? *
What would make you a great game guide? What would you be most excited to learn? *
Previous Work Experience and References *
Highest Level of Schooling Completed *
If you are currently in School, where do you go to school? *
Are you currently employed elsewhere? If so, where? *
What days are you available? Check all that apply *
All Day
9am -4:30pm
4:30pm-10pm
Not Available
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Sunday
Are there any known dates or events coming up that we should consider when discussing your schedule?  If so, what days?
Do you drive? *
Approximately how many hours per week are you looking to work? *
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35
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If hired, when is the earliest that you could start? *
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I understand this is an application for the GURNEE ILLINOIS Sixty to Escape location. *
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